function onLivehelpStatus()
{
  var iframe_id = 'livehelp_status_check';
  var doc = navigator.appName.indexOf('Microsoft') !=-1 ? document.frames[iframe_id].document : document.getElementById(iframe_id).contentDocument;
  var status = doc.getElementById('status').innerHTML;
  var statusDisplay = document.getElementById('livehelp_status_display');

  var src = [];
  src[0] = './img/livehelp_offline.gif';
  src[1] = './img/livehelp_offline.gif';
  src[2] = './img/livehelp_online.gif';
  src[3] = './img/livehelp_busy.gif';
  if(statusDisplay)
  {
    statusDisplay.src = src[status]; 
  }
}

function launch_livehelp_window() 
{

 var embedder = document.getElementById('livehelpLauncherEmbed');
 if (embedder)
 {
   var link = embedder.getElementsByTagName('a')[0];
   if(link)
   {
    link.onclick();
   }
 }
}